We receive orders from large parts of the world and returns work differently in different countries. If you are interested in making a return of your order, please follow the steps down below.
Sweden
- To initiate a return, please click this link to create your return label.
- Once you have your return label, pack your order (in its original packaging) along with the return form included in your package. Make sure to seal the package securely. (in its original packaging) along with the return form included in your package. Make sure to seal the package securely.
- Print your return label at a PostNord service point using the QR code provided. The agent will print the label for you free of charge. The return cost will be deducted from your refund.
EU & Norway (Return label included)
- Pack your order (in its original packaging) along with the return form included in your package. Make sure to seal the package securely.
- Attach the provided return label to your parcel.
- Drop off the parcel at your nearest post office. If using a UPS access point, ensure it is correctly processed.
Outside the EU (No return label included)
- Visit your nearest postal office or shipping agent to obtain a return label.
- Write a note with your name and order number and place it inside the package along with the product you wish to return. and place it inside the package along with the product you wish to return.
- Once you have your return label, pack your order (in its original packaging) along with the return form included in your package. Make sure to seal the package securely.
- Submit your return at your local post office. Once we receive and process your return, we will issue a refund. This typically takes about one week from the time we receive your package.. Once we receive and process your return, we will issue a refund. This typically takes about one week from the time we receive your package.
Return address:
Corlin Eyewear AB
C/O Logistified AB
Älgerumsvägen 39
383 32 Mönsterås
Sweden
General Return Information:
Cost
Return shipping costs are covered by the customer. If your order is damaged upon arrival, please contact us within 14 days of receiving your package. If you are in a country where we provide a return label, you are welcome to use it. The cost for using our return label is 50 SEK, 6€, 40 DKK, or 50 NOK, which will be deducted from your refund.
30-Day Return Policy
You can return an order within 30 days of receiving it, provided the product and its packaging remain in their original condition. If you wish to return a product, please contact us to receive the correct return address.
Refunds
We will notify you via email once we have processed your return and issued a refund. Depending on order volume, the return process typically takes 1-3 weeks from when you send the package.
Need More Help?
For further assistance, contact us at support@corlineyewear.com.